Privacy Policy

1. What we collect

• Contact details (name, phone, email) and booking details (address, access, item list, photos you supply).
• Service communications and payment confirmations (no card details stored by us; handled by Stripe/PayPal).
• If you use address autocomplete, Google Places receives your address keystrokes to suggest locations (see Google’s Privacy Policy).

2. How we use it

• To quote, schedule, and deliver your booking.
• To communicate about timing, access, and any issues.
• To meet legal/insurance obligations and maintain service quality.

3. Sharing

• We do not sell your data.
• We may share limited details with payment processors (Stripe/PayPal), insurers, or legal advisors where necessary.
• We only share what is needed for the specific purpose.

4. Storage & security

• Data is stored in secured cloud services with access restricted to operational needs.
• Access is limited to authorised personnel and only for service delivery/support.

5. Retention

We keep records only as long as needed for service delivery, insurance, tax, or legal obligations, then securely delete where practicable.

6. Your choices

• You can request a copy or correction of your information.
• You can request deletion where legally permissible.
• For marketing opt-outs (if used), you can unsubscribe at any time.

7. Contact

Email info@movebase.com.au or call 07 5646 6295. MoveBase (ABN 50 714 464 065).